Streaming Sites Are The №1 Cause Of Concern For Systems Administrators
An Ipswitch study reveals that video streaming sites like Vimeo and YouTube are the biggest hoarders of bandwidth on wireless networks.
Over 24% of system administrators (nearly one in four) are having to deal with streaming platforms such as Spotify and Pandora, which create a lot of problems with application performance problems, a survey conducted by Ipswitch on their second annual study of over 250 systems administrations from all over the U.S reveals.
NorthSydneyIT, an IT support vendor from Australia says that from their field experience, video platforms like Vimeo and YouTube as the biggest culprits of hoarding bandwidth on wireless networks.
According to Ennio Carboni, who is the Ipswitch’s executive vice president in charge of customer solutions, these personal activities do more than simply kill bandwidth, which negatively affects application performance. Speaking to eWEEK, he said that such activities also pose grave threats to IT security.
He adds that he has seen system admin professionals become frustrated by streaming and social media because they are unable to restrict or block access since many staffs require using them to do their jobs. Then there are also other workers who need to check their Facebook sites during lunch time.
The study further points out that over 42% of the systems admin experts would like to be appreciated more by their colleagues whom they work hard to support throughout the year for their hard work. Compared to last year’s research, this age has risen by 5%. On the other hand, 36%, which is more than a third of the total number of managers interviewed, want users to reboot machines before they can ask them for help. This has risen by three if compared to the previous year’s survey.
Another interesting outcome from the annual study is that over a third of the respondents just want people to acknowledge the fact that their job is tough. This is a sentiment which nearly doubled based on last year’s investigations.
According to Carboni, the main source of frustration for these IT managers is the wanton carelessness that users show when using their devices as well as how they expect that IT should somehow magically restore their work should issues arise. He further adds that he does believe that SysAdmins want to be appreciated as much as they want to have co-workers who show common courtesy relating to IT and also who follow the protocols and the rules outlined for them.
Even more worrying is the realization that 17%, which is nearly one in 6 SysAdmins, spend roughly 60%-80% of their time just tackling frustrations found on their networks. Also, half of all computer administrators interviewed reported spending between 40%-60% of their time to react to user problems or network issues. This represents an increase of over 10% from last year.
Then there was another 12% of administrators who said that they get blurry-eyed because of shadow IT but all they want to know is just the applications that users have installed on their office laptops. Yet another 10% of the administrators admitted to being frustrated with BYOD (Bring Your Own Device) programs and would like employees to share whatever personal devices that they have synced to wireless network of the company.
On a rather more fanciful note, roughly a third of the respondents (34%), said that they would like to be given x-ray vision for figuring out where the problem is on a network. This is an increase of 6% from last year.
Carboni further adds that there are new devices as well as applications that are launched daily and are becoming too many to track. This has made administrators to deal with a workforce that is more global and an infrastructure that is more complicated.
He also says that workers have been conditioned to work in a particular way and want to be given the same facilities in their office similar to what is available at home. He also predicts that moving forward the job of a systems administrator will be even more complicated. Thus, according to him, this is why it is important to ensure that IT people who support the business know that their work is fully appreciated. This way, they will be motivated to work even harder because their work is appreciated.