David Brown

David Brown

About David Brown

David is an experienced telecommunications engineer, and has worked with major providers and vendors for 15+ years. He is also a freelance writer and musician.

David Brown

Latest Posts

Mobile Apps Benefit from Diameter Signaling

As application services increased across the mobile internet, it became increasingly apparent that the Internet needed better traffic management to improve network performance. Services became ever more greedy for network resources, and user experience deteriorated. If only there were some kind of ...

The Bar is Raised for Wide Area Networks

In today's business environment, staying connected is critical.  No man is an island, and neither is your company.  No one can afford to suffer from unreliable network connections in the modern world. It can make the difference between exhilarating success and disappointing failure. B ...

Basic Principles of Change Control

It has been said that the only constant is change. That applies to information technology as well. How that change is handled can make or break a company. The risk of setback – even disaster -- increases with every change to your networks or systems. Perhaps the greatest danger comes from the ...

How Does the Internet Work?

You've probably been wondering about this for some time. How does the Internet work anyway? Well, its designers and engineers really don't want you to have to worry about it. We say that the technology should be "transparent" to the user. Like when you go to start your car. It sho ...

Troubleshooting with the OSI Model Still Effective

Network technology has changed considerably since the dawn of computer inter-networking. Early commercial networks used x.25, a protocol suite for packet switching. Originally designed to carry voice traffic, x.25 remains in use today for some automated teller machine or credit card verification ne ...

The Future of IT Support

Have you ever been on the phone with an IT support technician and found that something was just not right?  Maybe they didn't communicate very well, or they didn't seem to know what they were talking about. Many IT support technicians have stories about users who seemed clueless, but s ...

The Case for IT Consulting

There are times in the life of a business when it is important to take a step back and review its objectives.  What are the desired outcomes?  Where would the leaders like to take the company within the next five years?  How are current systems affecting progress toward the achieveme ...